Returns and refunds policy
Returns are possible within 14 days:
- The products must be in their original condition and have the original tags and tags.
- The packaging must not be damaged and must be in its original condition.
- The items to be returned must not show any signs of use.
NB. If the returned items do not meet these conditions, we unfortunately cannot process your return. We reserve the right to refuse returned items if we suspect they have been used or damaged through no fault of our own.
Always make sure that your package is marked with a Track & Trace code. Returns that are lost will not be reimbursed unless proof of shipment is provided with a Track & Trace code. Returns by post without a Track & Trace code are at your own risk. As a customer you are responsible for the costs of returning the goods.
Once we have received your return, we will notify you by email that the return has been received. We will refund the purchase amount to your account within a few days after processing your return.
Cancellation of orders
You can only cancel your order within 5 minutes after placing the order. After 5 minutes our orders are stopped in the processing process and after that cancellation is unfortunately no longer possible.
To cancel your order, please contact us at midasy.shop@gmail.com after placing your order.
Returns are always at the risk of the sender, return shipping costs are not refundable.
Wrong item or wrong size?
If you receive the wrong item or size, the correct item will be sent to you for free!
Contact midasy.shop@gmail.com
Refund
We refund our returns on average within 3-5 business days of receipt.
Send us your package:
Send the package (with Track & Trace) to the return address described here:
Address: Populierendreef 968c, 2272 HW, Voorburg
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