Shipping and delivery
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service. Below we explain how your order is processed and delivered.
Postage costs
We cover the shipping costs for every order in the Netherlands and Belgium. All our products are delivered 100% free to your home. There is also no minimum order quantity required.
Ship your order
Have you found the perfect look on our website? Then of course you want to enjoy it as quickly as possible! That is why we ensure that your order is processed and shipped as quickly as possible.
Below you will find the average delivery times for all our packages:
- After you place your order, we need 1 - 2 business days to process it. During the week this is one working day, but if you order on Friday evening or during the weekend, it may take a little longer.
- Once your order has been processed, it will be shipped and will take an average of 5 to 10 business days for delivery.
Once you have placed an order with us, you can see when your package will arrive after just a few days. You will receive your personal tracking code by email, with which you can track your order via our tracking partner. On our Track and trace page you can see how this works.
To ensure that your order is shipped today, you can always contact us by telephone. Our service team is happy to help you make the right choice.
Delivery of your order
When your order is delivered, you can enjoy your order! Of course, something can always go wrong. Do you want to exchange or return? Then go to our returns and refund policy page.
Product defective?
That's too bad! Unfortunately, it may happen that your product is damaged during transport. In that case, we always deliver a new package for free the first time and unfortunately we cannot refund money. Will it go wrong the second time? We will then refund you the full purchase amount.
To order something
The ordering process at Midasy is very simple. First you need to go to the product page and put the desired product in your shopping cart. To do this, click on the "Add to cart" button.
Here it is important that you check whether you have selected the correct variants. If everything is OK, click on the "Continue to checkout" box. You must enter the correct address details on the information page. Please ensure all information is correct. If this information has been entered correctly, you can click on the "Continue sending" button.
On the "Shipping" page you can check the entered address details again. It is also noted that each shipment is shipped completely free of charge. As a token of our appreciation for our customers, we always cover shipping and delivery costs. You can now proceed by clicking the "Proceed to payment" box.
With the payment options you can choose from different payment methods. At www.midasy.shop all payment options are SSL encrypted, which means you can always rely on a secure payment environment.
- Paypal
Once you have selected the correct payment method, you will need to click on the “Complete Order” box and you will be redirected to your chosen payment method. Follow the instructions on the relevant page to complete your order. In the unlikely event that you have any problems with your order, you can always contact us.
Lost package?
If a package is lost or cannot be delivered for logistical reasons, we will always send a new package first before issuing refunds and returns. If the order is not received 60 days after shipment, it can be refunded.
For all other questions, please contact us.
✉️ - midasy.shop@gmail.com
📱 - +316 2422 81 95
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